Privacy Policy
Collection and Use of Personal Information by Summer Nails Guiseley
Users of our website remain anonymous until they choose to disclose their identity. Information gathered from system logs, such as IP addresses, is utilized for technical server administration purposes. IP addresses are also used for general statistical demographic information, providing insights into the regional origin of connections. Subscribing to Summer Nails Guiseley requires the completion of a form, including contact information (e.g., email address) and demographic details (e.g., gender). The provided information is utilized to facilitate necessary communication and tailor content to user preferences.
Cookie Policy
Web browsers may store text files, or "cookies," on users' devices for proper portal functioning, particularly for authorized actions. Cookies do not allow for user identification, and personal data is not processed or stored using cookies. Summer Nails Guiseley uses cookies to maintain user sessions, enhance service alignment with user needs, and generate viewing statistics for portal improvement. Users can configure their browsers to disable cookie storage, but this may impact certain website functions.
Detailed Information on Cookies
Summer Nails Guiseley employs various types of cookies, including session and persistent cookies, both proprietary and third-party cookies (e.g., Google Analytics, Facebook). Information gathered is used to customize system content, appearance, and other parameters to device and customer preferences and to collect statistical demographic data.
Nail Aftercare Service
Chipped nails within 5 days for gel polish can be reported for a free touch-up within 5 days. A small fee is applicable outside this period.
Privacy Protection Measures
User information is safeguarded through coded sessions, encrypted profile access passwords, and secure storage and processing practices, compliant with UK law.
Disclosure of Personal Information
Certain features of Summer Nails Guiseley involve user-generated content becoming publicly accessible. Users have control over the publication of their content after authorization.
Access, Correction, and Deletion Rights
Users have access to a profile page for viewing, modifying, and deleting personal information. Additional requests can be made in writing.
Freedom of Choice
Users can choose the extent to which they engage with features and share personal information. While most features are available without providing personal information, subscription is voluntary and can be terminated at any time.
Questions and Feedback
User opinions, comments, and questions regarding information confidentiality are welcomed and can be directed to Summer Nails Guiseley via email or postal address provided.
Personal Data Processing
Legal basis and purposes of processing customer personal data by Summer Nails Guiseley are outlined in a separate section.
Information Obligation for Clients
Details on personal data processing, controller contact information, and the scope of data processing are provided to clients.
Scope of Personal Data Processing
Data processed includes name, email, phone number, address, device IP, date of birth, photo, and gender.
Aims and Legal Basis of Data Processing
Processing is performed for contractual, marketing, profiling, research, legal, internal analysis, and system development purposes, as detailed in GDPR regulations.
Profiling/Grouping
Customers may be profiled based on activity, geolocation, gender, usage time, and preferences for targeted advertising, reminders, recommendations, and promotions. Users can object to such processing.
Categories of Recipients of Personal Data
Recipients may include group companies, legal authorities, service providers, subcontractors, and cooperating entities.
Transfer of Data Outside the European Economic Area
Data will not be transferred outside the European Economic Area.
For further details, users can contact Summer Nails Guiseley through provided contact channels."
Salon Policy
_Protect Your Right _
Our policy is to protect your right and guarantee your satisfaction with the services that we provided. It will not affect your rights under the quality service as efficiently as possible, you need to:
01: Ask for the service which you would like to have.
02: Inform our staff if you are allergic to any chemicals or substances before receiving any service.
03: Whilst receiving any service, please provide our staff with your feedback and/ or comments on their services so our staff can satisfy your requirements straight away.
04: Inform the staff/ salon manager immediately if you have any concern relating to the salon, the staff, any service.
05: Inform the staff/ salon manager immediately if you have any concern that you have any infection or any other abnormal reaction or condition with respect to your nails.
06: Children under 7 years old should be accompanied by an adult at all the times. We will not take any responsibility if any accident happens to your child/ children during your treatment at our salon.
07: No food should be consumed during your treatment.
Guarantee
Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service.
01: Traditional polish services are not guaranteed.
02: Enhancements and gel polish manicures are guaranteed for 48 hours days after your appointment. If you lose an enhancement or notice chips or lifting within 48 hours, please call us to schedule a free repair.
03: You must arrange an appointment to have your nails fixed within 5 days after your initial service.
04: Repairs after 3 days or for breakages, tears, and corner breaks will be charged.
05: We will not be responsible for any broken or infected nails.
Refund
No cash refunds will be given after you leave the salon. As soon as you walk out of the salon that means you have accepted and are happy with the service provided to your nails.
01: If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.
02: No refund will be given because you have simply changed your mind.
03: We will correct any service at no cost to your provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work. If you are still not happy after we fixed your nails and request the refund, then you have to go through our customer/ complaint procedure by writing to us, state the reasons of your unsatisfied after we redid your nails and provide a, photo of the evidence of the nails that were fixed by us.
04: If refund is accepted, it will be bank transfer within 30 days into your provide bank details.
